This Privacy Policy describes how Alic Technologies ("Alic," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our website, create an account, or use our cash flow management, payment, forecasting, and reconciliation services (collectively, the "Services").
By using the Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Services.
1. Information We Collect
Information you provide
- Account and contact information — name, email address, phone number, business name, job title, and login credentials.
- Business information — industry, company size, billing details, and other information you choose to share when onboarding or communicating with us.
- Financial and transaction data — when you connect bank accounts, payment processors (such as Stripe or PayPal), or upload documents, we may receive account balances, transaction history, payment records, and related metadata needed to power cash flow forecasting and insights.
- MCA and contract documents — if you use our reconciliation services, we process merchant cash advance agreements, debit schedules, factor rates, and related contract terms you upload or authorize us to access.
- Communications — messages you send to our support team, feedback, and survey responses.
Information collected automatically
- Usage data — pages viewed, features used, clicks, session duration, referring URLs, and general interaction patterns within the Services.
- Device and log data — IP address, browser type, operating system, device identifiers, and timestamps.
- Cookies and similar technologies — we use cookies, local storage, and analytics tools (including PostHog) to understand how the Services are used, maintain security, and improve performance. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
Information from third parties
When you connect third-party financial or payment accounts through our integrations, we receive information from those providers as authorized by you. We may also receive information from identity verification, fraud prevention, or service partners that help us operate the platform.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Services, including cash flow forecasting, payment tracking, and MCA reconciliation.
- Authenticate your account and protect against fraud, abuse, and security threats.
- Process transactions, generate reports, and deliver insights about your business finances.
- Communicate with you about your account, product updates, and support requests.
- Analyze usage to improve features, fix bugs, and develop new functionality.
- Comply with legal obligations and enforce our Terms of Service.
3. We Do Not Sell Your Information
Alic does not sell, rent, lease, or otherwise disclose your personal information to third parties for monetary or other valuable consideration. We do not share your financial data, bank transaction history, or contract documents with data brokers, advertisers, or unrelated third parties for their own commercial purposes.
Any sharing described in this policy is limited to what is necessary to operate the Services or required by law — not for selling your data.
4. How We Share Information
We may share information only in the following circumstances:
- Service providers — trusted vendors who help us host infrastructure, process payments, connect financial accounts, provide analytics, send communications, or deliver customer support. These providers are contractually obligated to use your information only to perform services on our behalf and to protect it appropriately.
- With your direction — when you authorize a specific integration, export, or disclosure.
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to confidentiality obligations. Any successor will be bound by the commitments in this policy.
- Legal and safety — when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect the rights, property, or safety of Alic, our users, or others.
- Aggregated or de-identified data — we may share information that has been aggregated or de-identified so it cannot reasonably be used to identify you, for analytics, research, or industry benchmarking.
5. Data Security
We implement administrative, technical, and organizational safeguards designed to protect your information, including encryption in transit, access controls, and monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When you close your account, we will delete or anonymize your personal information within a reasonable period, except where retention is required by law or legitimate business needs (such as fraud prevention or backup archives).
7. Your Rights and Choices
Depending on where you live, you may have the right to:
- Access, correct, or update the personal information we hold about you.
- Request deletion of your personal information, subject to certain exceptions.
- Export your data in a portable format where technically feasible.
- Opt out of marketing communications by using the unsubscribe link in our emails.
- Disconnect linked financial accounts at any time through your account settings.
To exercise these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law.
8. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale or sharing of personal information. As stated above, we do not sell or share your personal information for cross-context behavioral advertising. To submit a request, email [email protected].
9. Children's Privacy
The Services are intended for businesses and are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will promptly delete it.
10. International Users
Alic is based in the United States. If you access the Services from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the Services, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and update the "Last updated" date. Your continued use of the Services after changes become effective constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Alic Technologies
Email: [email protected]